Digital Infrastructure for COVID-19 Testing

The key to successful population testing lies in pairing scalable clinical operations with a smart communication strategy.


PEG (Patient Education Genius) is the cloud-based mobile communication platform that states, municipalities, schools and corporations rely on to effectively and efficiently conduct test scheduling, patient intake, lab ordering and test result delivery. 


The PEG platform seamlessly connects the testing facilities, labs, government researchers and state HIEs. 


PEG’s patient accountability strategy guarantees that every patient receives their test results. 

List of Clients

PEG’s mobile-first platform currently provides digital infrastructure solutions for the following organizations:

  • State of Michigan

  • City of Detroit

  • Wayne County

  • Wayne State University 

  • Wayne State University Physicians Group

  • DTE (Detroit Energy)

Patient Test Result Accountability

PEG’s patient accountability pledge means that no patient goes without getting their test results and no organization goes without receiving critical testing and tracing data.


PEG’s success rate in delivering test results to patients’ mobile phones is higher than 90%. 


PEG’s call center of patient navigators are able to connect to patients who have not gotten their results through the PEG texting program, further increasing PEG delivery success rates. 


  1. Patient Text-To Number

    • Short Code (48355, MI Cares)

  2. Patient Scheduler

  3. Patient Intake Form

    • eConsent 

    • Demographic

    • H&P

    • Signs and Symptoms

    • Community Resources

  4. Requisition Forms and Specimen Labels

  5. Data Transfer from Lab, HIE

  6. Patient Test Result Reporting

  7. Call Center for Pateint Support

  8. Patient Tracking and Data Reporting

Technology Partnerships

PEG’s partners with the world’s most trusted technology companies to deliver a secure, effective and scalable platform.


  1. Google Health

  2. Wolters Kluwer

  3. twilio

  4. DocuSign

  5. mailgun

  6. athenahealth

  7. Epic

  8. Cerner

  9. Allscripts

Mobile and Paperless Workflow

The following screenshots provide a look how the PEG platform uses mobile to engage patients at intake through to test result sending. 

No new workflows.

No more printing and waiting.

Just easy patient communication.

Questions? Let's Chat!