Case Study

CASE STUDY

Wichita OB/GYN practices redefine their patient experiences, transform online reputations

Specialty: OB/GYN

Location: Wichita, Kansas

EHR Vendor: NextGen

Associate's in Women's Health has sent 3 education materials for you to review.

CHALLENGE

Dissatisfied with their EHR's built-in paper-based patient education materials, AWH sought a fast and simple to way improve patient engagement – and attract new patients – without burdening their workflow or budget. How can a small practice in an increasingly competitive market stand out?

SOLUTION

Embedded in their EHR-based workflow, Patient Education Genius's customizable dashboard boosted AWH's productivity at the point of care.

Leveraging Patient Education Genius's Healthgrades integration, AWH transformed their online reputation without doing anything more than what their workflow ordinarily entails: taking good care of their patients.

Results

after 6 months of using Patient Education Genius:

FACT SHEET

The Importance of the Patient Experience & Online Reputation

  • 75% of Americans say online ratings and review sites have influenced their decision when choosing a physician
     

  • 85% of consumers trust online reputation sites as much as they would a personal recommendation
     

  • On average, 1 in 7 patients who receive a Patient Education Genius communication leave a review online

Renee

"Dr Sobbing was very explanatory about my up coming procedure at each clinic visit and even the day of the surgery he reviewed information with me. He emailed me information to also review."

What Patients Are Saying

since AWH began using Patient Education Genius